The easiest way to order repeat prescriptions is by using you the NHS App. 

Prescription Ordering Direct (POD) 

Prescription Ordering Direct (POD) service - NHS Shropshire, Telford and Wrekin

Telephone: 03333 583 509 (Lines are open 8am to 5pm, Monday to Friday, excluding bank holidays)

Email: shropshire.pod@nhs.net

Patient access or the NHS app can also be used to request your prescription. 

The practice requires 48 hours in which to process your repeat prescription requests.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.